National Helplines

In an emergency, or if you feel in danger, phone 999 immediately.
You can do this from a mobile, even if you don’t have credit.

As a woman fleeing domestic abuse, you may want to access specialist refuge accommodation. The Helpline can help you find a refuge vacancy for you and your children; call us for more information. We can also support you to find other specialist services in your community, which can provide support whether or not you have left your partner.

Whether you want to report child abuse and neglect, or are worried about a child and not sure what to, we have advice for you. Don’t wait until you’re certain: if you have any concerns or suspicions you can contact the NSPCC Helpline

If you think a child is in immediate danger, please call the police on 999 straight away.

ChildLine is a national counselling service for children and young people. If you’re a young person and you’re worried about something, big or small, you can speak to someone about it by calling ChildLine.

Freephone helpline for women and girls who have been raped or sexually assaulted. The helpline is open daily 12 – 2.30pm and 7pm – 9.30pm, for advice and support.

Women’s Aid is the key national charity working to end domestic abuse and abuse against women and children. They co-run the National DV Helpline with Refuge.

The Information Hub was created to help you find contacts to your local male victim’s domestic abuse service, access refuges / safe houses for male victims, and find a range of services offering specialised support for other areas of need including housing and homelessness, immigration, mental health and wider

RESTORE (Bury St Edmunds Women’s Aid Centre Ltd) Our Independent Domestic Abuse Advisors can offer one-to-one support for women going through the justice system and the courts due to domestic abuse.

0330 551 9495

The Ferns offer free, confidential healthcare and compassionate support, in Suffolk, to people of all ages, who have experienced sexual assault, including rape.